U SO NICE processes orders during 1-4 business days. Pre-orders may take additionally up to 10 business days. Shipping takes 5-15 business days and costs 15 EUR. Please, note the prices do not include international taxes and customs fees, your delivery might be subject to additional costs depending on the destination country's legislation. Please, use tracking information sent in your order confirmation email for any questions on delivery progress.
We offer full refunds, except shipping costs, or exchanges into a different size if an unwanted item is shipped within 14 days from when it was delivered to you. The item must be returned in its original condition with original labels and packaging. We reserve the right to refuse a return or exchange if the merchandise does not meet our standards. Goods that are returned with damages may not be accepted, and may be sent back to the customer. Please, follow the nexts steps in order to return your items: - Write to us at [email protected]. Please, provide information on order number and reasons of return. - After processing the mail (1-3 business days) we will send you the delivery service documents and other needed information in order to proceed. - Pack U SO NICE items. Please notice that this service costs 15EUR from the amount of your refund.
